Our Services
On-Hold Marketing

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What is On-Hold Marketing?

On-Hold Marketing gives you the opportunity to advertise to someone when they are placed on hold. Whether it’s while a caller is waiting in a queue or while they are being transferred, being on hold presents a marketing window of opportunity.

A recent survey showed that over 30% of people who are placed on hold hang up and don’t call back. On-Hold Marketing can be a great tool to keep these callers engaged to stay on the phone.

How can On-Hold Marketing help my business?

A telephone call could be the first experience many of your customers have with your business, so make a great impression with a professional and personalised On-Hold Marketing package.

Designed to engage callers while waiting on a call, On-Hold Marketing allows you advertise your products and services, as well as state general information, such as a opening hours, to those on the phone.

Packages to suit your business

As every businesses needs are different, our On-Hold Marketing packages provide you with complete control on the script used, allowing you to ensure all the important details are included. You’ll also be able to customise your message with your choice of music and voiceover.

With the choice on how many times you can change the message over 12 months, plus the ability to add auto-attendant and a night service greeting, you can choose the package which best suits you.

Customise your messaging

To customise your message, we provide a range of different voiceover artists and music style options, so you can selec the best one for your on-hold marketing, answering machine and auto-attendant messages.

Listen to the range of Voiceover Artists we have by browsing the styles opposite.

Want to find out more?

Get in touch

A Harvey Communications phone system is tailored to your business, so you’ll only ever pay for the services and features you want. Let us know about your requirements and we can help with a bespoke telecoms package.

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